Attention Professional Service Businesses In Iowa And Omaha:

Stop Dealing With Bad IT Support

Are You Tired Of Spending an Outrageous Hourly Rate on Unreliable and Incompetent Computer Service?

Our customized IT service plans provide an easy way to avoid blowing your IT budget on unexpected computer and network repairs. Our managed IT service model practically eliminates computer and network problems before it turns into expensive downtime and lost revenue.

Stop Dealing With IT and Take the First Step Today!

The First Step Toward Awesome IT Support

7 Reasons Businesses Trust Tier 3 Technology
to Support Their Computer Networks

1

Work Done 100% To Your Satisfaction Or Your Money Back

We go out of our way to make sure our clients receive the best service money can buy. If for any reason we drop the ball on something, we will make it right or give you back your money if you're not 100% satisfied.

2

Customer Service

Tier 3 Technology currently enjoys a 94.36% customer satisfaction rating as well as a 98.2% SLA response time. When contactingTier 3 Technology Solutions you will always receive a live, U.S. based person.

3

A Technician Working On Your Issue Within 30 Minutes Of Your Call Guaranteed!

Many IT firms have a clerical person answering inbound calls and simply creating a ticket. That ticket is assigned to the support queue and someone will start working on it typically within 4-8 hours.

4

Local Help Desk That Speaks Plain English

When you work with us either on the phone, chat, email, or in person, we will always use English, not tech talk and have the heart of a teacher.

5

Strategic IT Guidance To Help You Meet Your Business Goals

Part of the value Tier 3 brings to your professional service firm or non-profit is IT consulting. We help to match technology to your businesses growth plans. Technology is always innovating and as such, we like to meet with our clients a few times a year to do a review where we discuss how we can help streamline their processes, improve productivity and reduce expense.

6

Caring And Helpful Engineers

We have a strict no jerks policy. The IT industry is known to be full of incredibly intelligent people, but many are not good with other people. Our hiring process is very in depth. We hire just as much for personality and culture fit as we do for tech background. At the heart of our organization is people who love to help people and solve problems.

7

Flat Fee, Predictable Costs

We create our managed service plans to fit your budget and needs.

Our Services

Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

IT Consulting

Find the best course of action to solving your IT inefficiencies.

Virtualization

Stop buying servers and optimize the ones you have.

CIO Services

Maximize your IT value and business performance.

Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

Network Security

Let us help you keep your company's data safe.

VoIP Services

Save money and centrally manage all of your communications in one place.

Email/Spam Protection

We'll stop malware before it gets to your inbox.

Tier 3 Technology: trusted computer support for Professional Service Firms and Non-Profits throughout Central Iowa – Let us help you today!

Are you the owner or office manager of a professional service business or non-profit that is frustrated with recurring computer problems that never seem to get fixed? Are you tired of getting nothing but bills and excuses from your IT guy? If you’re ready for your computers to “just work” – without playing phone tag for weeks about the same old issues – then Tier 3 Technology is the solution you’ve been looking for.

No more sitting on hold with your internet provider every time the wind blows. You won’t pay upwards of $90K for an in-house IT guy. You’ll never have to hunt someone down while your business is debilitated by slow or broken computers.

My name is Jeff Robinson, President, and CEO of Tier 3 Technology, and I guarantee I can eliminate your computer headaches. We understand you don’t like arguing about billing surprises, waking up to computer problems, or spending half of your time “managing” your IT manager, so we built a service for you called Fixed IT.

FIND OUT MORE

  • FREE 30 Minute Strategy Session

    Are you completely fed up with chronic problems and escalating IT costs? Do you worry that your backups and security are lacking? Are you concerned your IT guy doesn’t have a handle on things? Learn the best ways to eliminate your IT problems and get the most ROI from your IT network. This approach has SAVED our clients THOUSANDS of DOLLARS and we are happy to share it with you.

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See what other business owners are saying about us…

They Feel Like Part Of Our Work Family....

With Tier 3, I know that I’ll be working with technicians I already know, who know how our firm functions, and know the best, most effective solutions when issues come up. They feel like part of our work family – they’re not just invested in our network, but in the growth of our firm and making sure that the system we use fosters that growth. Ask yourself – do you want an IT partner that you call when things break, or do you want an IT partner that actively works to prevent breaks from happening in the first place? If you want the latter, call Tier 3 Technology.

Office Manager
Beattie Law Firm
http://beattielawfirm.com/
Tier 3 Technology
5 / 5 stars

It Is Good To Have Tier 3 In Your Corner....

Dependability and responsiveness are two things needed in computer support and Tier 3 Technology delivers. The company has great depth of experience, with software, networks, hardware, and making it all work together. In this day when use of computers is integral to most businesses, it is good to have Tier 3 Technology in your corner.

They will work hard to solve issues, provide sage advice and connect a company with the best fit in programs and hardware. They also treat small business right, so you won’t get lost in the shuffle, and have the ability to deliver for large companies as well. Our firm has been very happy with their work.

Sweeney Law
Des Moines, Iowa
http://www.sweeneypatents.com
Tier 3 Technology
5 / 5 stars

We’ve significantly lowered our overhead and improved our level of service by contracting with Tier 3. When we need help, Tier 3 responds immediately. Diligent service is uncommon. Finding someone who will honor the client relationship is important and we have a valuable partner in Tier 3.

President
Hanser And Associates
http://www.hanser.com/
Tier 3 Technology
5 / 5 stars

Not Ready To Call Us Just Yet?

If so, we would at least like to send you a copy of our recently published report, 16 Questions To Ask Before Hiring An IT Company.

Even if you aren’t ready to make a change right now, this report will give you important questions you should ask your current IT company to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

Simply fill out the form here and we’ll send you a copy today!

16 Questions To Ask Before Hiring An IT Company

Download Your
Free Copy Now