WAYS IN WHICH WE ARE ABLE TO
OPTIMIZE BUSINESS PERFORMANCES:
Strategic Planning
- Technology Assessment
- Technology Acquisition
- Policy and Standards
- Operational Leadership
- Security and Business Continuity
- Enterprise Architecture
- Business Process Optimization
- Technology Budgeting and Expenses
- Program and Project Management
Partners with senior executive team to understand business strategy and goals
- Formulates technology and operational strategy to fit business strategy
- Proposes programs and projects to enable Execution
- Works with senior management on program priorities and funding
- Continuously researches technology market for products and services that show benefit potential
- Evaluates technology proposals from business management
- Provides recommendations to senior management for technology changes and upgrades and retirements
- Obtains senior management approval for funding
- Leads contract negotiation with technology suppliers
- Ensures supplier agreements benefit the company
- Due diligence oversight to ensure what is purchased is what is received
- Develops and documents technology policy and standards
- Makes policy and standards accessible to all users
- Resolves questions, concerns and violations of policy
- Updates policies as technology and business changes require
Develops management routines for technology operations
- Establishes KPIs for critical areas
- Establish service level agreements with suppliers
- Monitors KPIs and implements remediation when necessary
- Directs suppliers and other resources as necessary to maintain service levels
Develops information security strategy and associated policy
- Implements routines and controls to ensure policy is enforced
- Develops disaster recovery and business continuity plan
- Discovers and models business architecture across process domain, data domain and technology domain
- Creates blueprints of each domain and develops architecture evolution processes
- Educates business and IT on how to leverage enterprise architecture to accelerate value creation in high change environments
- Analyzes business process steps, roles, information needs and triggers
- Connects business processes to supporting technology
- Recommends business process improvements to senior management
- Creates program and project scope, goals, milestones and objectives
- Assigns resources
- Monitors execution and status
- Leads resolution for escalated issues
- Reports progress to senior management
- Negotiates changes to scope, schedule and budget where necessary
Using Outsourced CIO from Tier 3 Technology results in
- Reductions in errors and delays
- Optimized use of resources
- Improved risk mitigation
- Improved margins
- Accelerated business growth
Tier 3 Technology Outsourced CIO customers get more
out of their information technology investments
- Improved responsiveness
- Greater flexibility
- Improved stability
- Improved simplicity
- Greater adaptability
- Deeper understanding of opportunities and risks
- Higher returns on information technology investment