Strategic Planning

  • Technology Assessment
  • Technology Acquisition
  • Policy and Standards
  • Operational Leadership
  • Security and Business Continuity
  • Enterprise Architecture
  • Business Process Optimization
  • Technology Budgeting and Expenses
  • Program and Project Management

Partners with senior executive team to understand business strategy and goals

  • Formulates technology and operational strategy to fit business strategy
  • Proposes programs and projects to enable Execution
  • Works with senior management on program priorities and funding
  • Continuously researches technology market for products and services that show benefit potential
  • Evaluates technology proposals from business management
  • Provides recommendations to senior management for technology changes and upgrades and retirements
  • Obtains senior management approval for funding
  • Leads contract negotiation with technology suppliers
  • Ensures supplier agreements benefit the company
  • Due diligence oversight to ensure what is purchased is what is received
  • Develops and documents technology policy and standards
  • Makes policy and standards accessible to all users
  • Resolves questions, concerns and violations of policy
  • Updates policies as technology and business changes require

Develops management routines for technology operations

  • Establishes KPIs for critical areas
  • Establish service level agreements with suppliers
  • Monitors KPIs and implements remediation when necessary
  • Directs suppliers and other resources as necessary to maintain service levels

Develops information security strategy and associated policy

  • Implements routines and controls to ensure policy is enforced
  • Develops disaster recovery and business continuity plan
  • Discovers and models business architecture across process domain, data domain and technology domain
  • Creates blueprints of each domain and develops architecture evolution processes
  • Educates business and IT on how to leverage enterprise architecture to accelerate value creation in high change environments
  • Analyzes business process steps, roles, information needs and triggers
  • Connects business processes to supporting technology
  • Recommends business process improvements to senior management
  • Creates program and project scope, goals, milestones and objectives
  • Assigns resources
  • Monitors execution and status
  • Leads resolution for escalated issues
  • Reports progress to senior management
  • Negotiates changes to scope, schedule and budget where necessary

Using Outsourced CIO from Tier 3 Technology results in

  • Reductions in errors and delays
  • Optimized use of resources
  • Improved risk mitigation
  • Improved margins
  • Accelerated business growth
  • More efficient IT Support

Tier 3 Technology Outsourced CIO customers get more out of their information technology investments

  • Improved responsiveness
  • Greater flexibility
  • Improved stability
  • Improved simplicity
  • Greater adaptability
  • Deeper understanding of opportunities and risks
  • Higher returns on information technology investment