Digital transformation is impacting every industry in today’s business landscape.

To ensure that security is baked into the architecture of emerging technologies being introduced by the digital transformation era, Tier 3 Technology's Wingman services offer bespoke managed services solutions.

The Wingman offering provides your organization with a team of experts, white-glove, concierge professional attention, and 24/7 support to optimize your business operations. Our IT support team solves current challenges and also prevents future risks within your computing environment. Our goal is to make your organization run more efficiently and effectively.

Overwatch plans meet each organization's unique, specific requirements; recommends enhancement solutions; and advises leadership teams.

Virtual Chief Information Officer (vCIO) Service

In this era of high growth, digital transformation, and intense competition, businesses are shifting online. Remote job roles and outsourcing services are getting popular due to cost-effective ways to provide smaller organizations with expert and experienced executive roles, including CTO, CIO, or CEO.

A Virtual Chief Information Officer or (vCIO) is a committed resource who personifies as a CIO on a flexible basis. Their main role is to make strategic IT goals for an organization and then fulfill those goals. Wingman services exist to provide a virtual CIO for bridging the gap between technology and business.

Vendor Relations and Management

Wingman's vendor management service ensures that you are getting exceptional prices and optimizing ROI. It's not adequate to identify great costs for software, hardware, IT services, or subscription plans. You need to make sure that your investment will pay you off in the long run, and the vendor relationship will evolve.

Wingman offers IT vendor relationship management services, as we are familiar with the advanced IT services. Whether you are a small business or a large corporation, we make sure to provide you high-value vendor relationships by providing hands-on support at each stage of your relationship. From negotiation to a long-term contract, you can trust Wingman's IT vendor relations expert.

IT Budgeting

To effectively maximize an IT budget, your organization requires a strategic plan to help inform the changes required to remain competitive in today’s digital transformation era. With an executive-level vision and insight, our Wingman services help your organization to determine strategic budgeting solutions to meet your annual business goals and IT objectives.

Having a robust IT budgeting Wingman in your corner, your organization will be well-positioned to reduce waste while improving output metrics across all IT domains.

IT Lifecycle Management

What you invest in the hardware that keeps up your business is just the beginning of your IT lifecycle. There is a lot to juggle when you manage, distribute, upgrade, maintain, and remarket them. Wingman hardware lifecycle management helps you spend your time driving the business growth and handles the rest of things themselves, from planning to deployment and overall asset management.

Tier 3 Service Solutions

  • Tailored Packages - We know that every businesses' needs are completely different from the next, so we offer 100% custom packages for any business size or budget.
  • Predictable costs 24/7 - Tier 3 Technology doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
  • Ramped up productivity - Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are always available - Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

No matter the size of your business, network security is a definite requirement for every business in the digital age.
If you are worried or unsure of where to start with an internal security audit, our team can help get you on track.