Co-managed IT support is a cooperative arrangement in which a managed service provider (MSP) augments the efforts of your in-house IT department. In a co-managed IT relationship, both parties play a pivotal role in managing your IT. A co-managed IT support partner fortifies your weaknesses and takes on tasks your team doesn’t have time to tackle.
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There is no one-size-fits-all blueprint for a co-managed IT environment. Each relationship is unique and depends on the needs of your organization. We will work closely with your in-house IT team to establish an efficient and collaborative partnership.
CO-MANAGED
CO-MANAGED IT SUPPORT
CO-MANAGED IT SUPPORT: AN INNOVATIVE SOLUTION
Co-managed IT support is growing increasingly common for many reasons. There is tremendous value in augmenting your existing IT team with the expertise and flexibility of an MSP like Tier 3 Technology:
Budget Flexibility: It’s unreasonable to expect your IT workload to consistently align with your available workforce. A co-managed partnership is a budget-friendly alternative to committing more resources to additional on-site hiring.
Enhanced Security: Partnering with Tier 3 Technology will strengthen your organization’s cybersecurity profile by leveraging decades of experience, creating a valuable informational resource for your team, and preparing you for new and creative innovations in cybercrime.
Adaptability: We place a lot of stock in proactive research and ongoing education. We put in the time it takes to stay ahead of the curve so you can focus on what matters: your bottom line. Together, we’ll confidently weather the ebbs and flows of your industry.

Our Co-Managed IT plan adds critical supplementary support to your existing IT department and unlocks your IT team’s full potential.
WHY CONSIDER CO-MANAGED IT SUPPORT?
Many in-house IT teams are already stretched thin by critical tasks like monitoring, maintenance, and troubleshooting. Because there are so many hours in a day, this can cause a business to miss valuable growth opportunities. Even worse, it can easily lead to oversights and security risks.
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Business owners today face enough uncertainty. Running a business brings small fires to put out and obstacles to overcome. Operating on a flawed IT model only worsens existing issues and creates new problems.
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If your in-house team doesn’t have enough time to focus on the long-term health of your IT, should you invest more resources into hiring and training in-house IT personnel? For many businesses, that’s easier said than done. What if your business’s growth is outpacing the bandwidth of your in-house IT department, and you’re struggling to recruit and retain quality talent in your area?
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What some businesses need is a way to augment the efforts of their existing IT team and do so in a budget-friendly manner. That’s where co-managed IT support from an MSP like Tier 3 Technology comes into the picture.
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Co-managed IT support can help take the burden off your in-house team and free up room for growth, evolution, and long-term project implementation.
START THE CONVERSATION
Open communication and a shared vision are the foundations of any partnership, especially a co-managed IT model. We’re eager to get to know you, discuss your vision and goals, and help you determine whether co-managed IT is right for your organization.